Ask the Technology Help Desk
Contact Us
Please check the Technology Help Desk summer term 2023 schedule to ensure you can connect with the team of technology support specialists, virtually or in-person.
We're here to help you!
- Phone: call us at 781-736-HELP (4357)
- Email: contact us at help@brandeis.edu or use the button below to submit your question
Submit a help request
Services
The Brandeis University Technology Help Desk offers faculty members, staff, and students support with these core services:
- Help with Workday - the new employee self-service application
- Questions about common LATTE functions
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Connecting a current Windows or MacOS desktop or laptop to Brandeis networks
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Installing site-licensed software on a compatible Windows or MacOS laptop or desktop
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Logging in to:
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B Connect | Brandeis Alumni Association online community
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Box | Cloud Storage
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Duo | Two Factor Authentication
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Google apps | GMail, Calendar, Drive and productivity applications
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LATTE | Online Learning
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MyHousing | Student Housing and Meal Plan selection
- Ivanti Secure Access (VPN or Pulse) | Connect to campus services remotely
- Workday and Workday Student
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Zoom | Video conferencing
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If you have questions about a service not covered above, please send an email to help@brandeis.edu and we’ll evaluate the request to determine how we may assist you.